Meet Our Team
The New River Valley’s Comprehensive Audiology Service Provider
Joanne F. Dillon, M.S., CCC-A, FAAA
Audiologist, Licensed Hearing Aid Specialist
Joanne has lived in Floyd for over sixteen years. She has over twenty years of clinical experience in hearing evaluations, vestibular (balance) disorders, hearing loss prevention, and treatment of hearing loss.
Joanne has worked with all ages in hospitals, ENT clinics, university clinics, audiology clinics, military air wing bases, aircraft carriers, assisted living and nursing homes.
Kaylynn Oliver, B.S., C-AA, HIS
Read Kaylynn's Bio
A native of Floyd County, Kaylynn Oliver is dedicated to providing high-quality hearing healthcare to her neighbors. Kaylynn earned her Bachelor of Science degree in Communication Sciences and Disorders from Radford University and holds an Associate of Applied Science degree in Accounting from New River Community College.
As a licensed Hearing Instrument Specialist and an ASHA-certified Audiology Assistant, she combines technical expertise with a patient-first philosophy. Kaylynn prides herself on making the journey to better hearing clear, approachable, and personalized for every individual.
Outside of the clinic, Kaylynn enjoys a vibrant home life with her husband, their four children, and a lively crew of three dogs and two cats. A lifelong learner and hobbyist, she spends her free time baking, tending to her indoor plants, and tackling home DIY projects.
Driven by a passion for clinical excellence, Kaylynn is currently expanding her expertise by pursuing further education to become a Physician Assistant (PA-C). She looks forward to specializing in Otolaryngology, continuing her commitment to specialized care for the community she calls home.
Casey Dillon, HIS, MM, BM
Read Casey's Bio
Casey has been with our team since 2015 as she’s finished her education. She has a Bachelor’s degree in Music Education from Radford University and a Master of Music Theory from Ball State University. She is CPR certified and is currently working on her ASHA certification. Casey will be attending JMU to receive her doctorate in Audiology. Before returning to New River Valley Hearing & Balance, she taught in a K–12 setting as a band teacher. Casey’s mom is an audiologist. Originally, she worked at the front desk in the summers while she was a student and every year, she’d learn more about the hearing industry. She enjoys learning about hearing technology and helping patients hear the world around them.
Casey loves being outside, whether that’s walking her dog in the park, going on trails, or hiking in the mountains. She also enjoys gardening vegetables as well as growing tropical house plants. She loves music and plays the saxophone or bagpipes anytime she gets the chance.